{"id":2597,"date":"2025-04-07T15:39:55","date_gmt":"2025-04-07T13:39:55","guid":{"rendered":"https:\/\/www.levagalia.com\/?p=2597"},"modified":"2025-04-07T15:51:58","modified_gmt":"2025-04-07T13:51:58","slug":"nueva-itc-sobres-ascensores","status":"publish","type":"post","link":"https:\/\/www.levagalia.com\/gl\/nueva-itc-sobres-ascensores\/","title":{"rendered":"Nueva Instrucci\u00f3n T\u00e9cnica Complementaria sobres ascensores"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"2597\" class=\"elementor elementor-2597\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba610df e-flex e-con-boxed e-con e-parent\" data-id=\"ba610df\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f160a3 elementor-widget elementor-widget-text-editor\" data-id=\"1f160a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"0\" data-end=\"385\">Claro. El <strong data-start=\"10\" data-end=\"34\">Real Decreto 88\/2013<\/strong>, de 8 de febrero, regula la <strong data-start=\"63\" data-end=\"150\">comercializaci\u00f3n a distancia de servicios financieros destinados a los consumidores<\/strong> en Espa\u00f1a. Su objetivo principal es <strong data-start=\"187\" data-end=\"218\">proteger a los consumidores<\/strong> cuando contratan productos o servicios financieros (como seguros, pr\u00e9stamos, inversiones, etc.) a trav\u00e9s de medios a distancia, como internet, tel\u00e9fono, correo o fax.<\/p><h3 class=\"\" data-start=\"439\" data-end=\"476\"><strong data-start=\"443\" data-end=\"476\">Objeto y \u00e1mbito de aplicaci\u00f3n<\/strong><\/h3><ul data-start=\"477\" data-end=\"754\"><li class=\"\" data-start=\"477\" data-end=\"600\"><p class=\"\" data-start=\"479\" data-end=\"600\">Regula la informaci\u00f3n que deben recibir los consumidores antes y despu\u00e9s de contratar un servicio financiero a distancia.<\/p><\/li><li class=\"\" data-start=\"601\" data-end=\"754\"><p class=\"\" data-start=\"603\" data-end=\"754\">Aplica a todas las entidades que operan en el sector financiero (bancos, aseguradoras, entidades de cr\u00e9dito, etc.), cuando utilizan medios a distancia.<\/p><\/li><\/ul><h3 class=\"\" data-start=\"761\" data-end=\"799\"><strong data-start=\"765\" data-end=\"799\">Informaci\u00f3n previa al contrato<\/strong><\/h3><p class=\"\" data-start=\"800\" data-end=\"882\">Las empresas deben <strong data-start=\"819\" data-end=\"861\">informar de forma clara y comprensible<\/strong> sobre aspectos como:<\/p><ul data-start=\"883\" data-end=\"1177\"><li class=\"\" data-start=\"883\" data-end=\"924\"><p class=\"\" data-start=\"885\" data-end=\"924\">Identidad del proveedor y su direcci\u00f3n.<\/p><\/li><li class=\"\" data-start=\"925\" data-end=\"979\"><p class=\"\" data-start=\"927\" data-end=\"979\">Caracter\u00edsticas principales del producto o servicio.<\/p><\/li><li class=\"\" data-start=\"980\" data-end=\"1045\"><p class=\"\" data-start=\"982\" data-end=\"1045\">Precio total, incluyendo comisiones, gastos y tipos de inter\u00e9s.<\/p><\/li><li class=\"\" data-start=\"1046\" data-end=\"1087\"><p class=\"\" data-start=\"1048\" data-end=\"1087\">Derecho de desistimiento (cancelaci\u00f3n).<\/p><\/li><li class=\"\" data-start=\"1088\" data-end=\"1112\"><p class=\"\" data-start=\"1090\" data-end=\"1112\">Duraci\u00f3n del contrato.<\/p><\/li><li class=\"\" data-start=\"1113\" data-end=\"1177\"><p class=\"\" data-start=\"1115\" data-end=\"1177\">Legislaci\u00f3n aplicable y mecanismo de resoluci\u00f3n de conflictos.<\/p><\/li><\/ul><h3 class=\"\" data-start=\"1184\" data-end=\"1216\"><strong data-start=\"1188\" data-end=\"1216\">Derecho de desistimiento<\/strong><\/h3><ul data-start=\"1217\" data-end=\"1532\"><li class=\"\" data-start=\"1217\" data-end=\"1323\"><p class=\"\" data-start=\"1219\" data-end=\"1323\">El consumidor puede <strong data-start=\"1239\" data-end=\"1322\">cancelar el contrato sin penalizaci\u00f3n y sin necesidad de justificar la decisi\u00f3n<\/strong>.<\/p><\/li><li class=\"\" data-start=\"1324\" data-end=\"1471\"><p class=\"\" data-start=\"1326\" data-end=\"1471\">El plazo general es de <strong data-start=\"1349\" data-end=\"1370\">14 d\u00edas naturales<\/strong> desde la firma del contrato o desde que recibe la informaci\u00f3n contractual (lo que ocurra m\u00e1s tarde).<\/p><\/li><li class=\"\" data-start=\"1472\" data-end=\"1532\"><p class=\"\" data-start=\"1474\" data-end=\"1532\">En el caso de seguros de vida, el plazo es de <strong data-start=\"1520\" data-end=\"1531\">30 d\u00edas<\/strong>.<\/p><\/li><\/ul><h3 class=\"\" data-start=\"1539\" data-end=\"1568\"><strong data-start=\"1543\" data-end=\"1568\">Pr\u00e1cticas comerciales<\/strong><\/h3><ul data-start=\"1569\" data-end=\"1741\"><li class=\"\" data-start=\"1569\" data-end=\"1671\"><p class=\"\" data-start=\"1571\" data-end=\"1671\">Se proh\u00edbe el uso de <strong data-start=\"1592\" data-end=\"1627\">pr\u00e1cticas agresivas o enga\u00f1osas<\/strong> para influir en la decisi\u00f3n del consumidor.<\/p><\/li><li class=\"\" data-start=\"1672\" data-end=\"1741\"><p class=\"\" data-start=\"1674\" data-end=\"1741\">No se permite el <strong data-start=\"1691\" data-end=\"1740\">env\u00edo de productos financieros no solicitados<\/strong>.<\/p><\/li><\/ul><h3 class=\"\" data-start=\"1748\" data-end=\"1796\"><strong data-start=\"1752\" data-end=\"1796\">Reclamaciones y resoluci\u00f3n de conflictos<\/strong><\/h3><ul data-start=\"1797\" data-end=\"1999\"><li class=\"\" data-start=\"1797\" data-end=\"1999\"><p class=\"\" data-start=\"1799\" data-end=\"1999\">El proveedor debe informar sobre los canales de reclamaci\u00f3n disponibles, incluyendo sistemas extrajudiciales de resoluci\u00f3n de conflictos (como servicios de atenci\u00f3n al cliente o defensor del cliente).<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7afc01a enlace elementor-widget elementor-widget-button\" data-id=\"7afc01a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.boe.es\/buscar\/act.php?id=BOE-A-2013-1969\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" fill=\"#000000\" height=\"800px\" width=\"800px\" id=\"Layer_1\" viewbox=\"0 0 512 512\" xml:space=\"preserve\"><g>\t<g>\t\t<path d=\"M511.894,19.228c-0.031-0.316-0.09-0.622-0.135-0.933c-0.054-0.377-0.098-0.755-0.172-1.13   c-0.071-0.358-0.169-0.705-0.258-1.056c-0.081-0.323-0.152-0.648-0.249-0.968c-0.104-0.345-0.234-0.678-0.355-1.015   c-0.115-0.319-0.22-0.641-0.35-0.956c-0.13-0.315-0.284-0.616-0.428-0.923c-0.153-0.324-0.297-0.651-0.467-0.969   c-0.158-0.294-0.337-0.574-0.508-0.86c-0.186-0.311-0.362-0.626-0.565-0.93c-0.211-0.316-0.447-0.613-0.674-0.917   c-0.19-0.253-0.366-0.513-0.568-0.76c-0.443-0.539-0.909-1.058-1.402-1.551c-0.004-0.004-0.007-0.008-0.011-0.012   c-0.004-0.004-0.008-0.006-0.011-0.01c-0.494-0.493-1.012-0.96-1.552-1.403c-0.247-0.203-0.507-0.379-0.761-0.569   c-0.303-0.227-0.6-0.462-0.916-0.673c-0.304-0.203-0.619-0.379-0.931-0.565c-0.286-0.171-0.565-0.35-0.859-0.508   c-0.318-0.17-0.644-0.314-0.969-0.467c-0.307-0.145-0.609-0.298-0.923-0.429c-0.315-0.13-0.637-0.236-0.957-0.35   c-0.337-0.121-0.669-0.25-1.013-0.354c-0.32-0.097-0.646-0.168-0.969-0.249c-0.351-0.089-0.698-0.187-1.055-0.258   c-0.375-0.074-0.753-0.119-1.13-0.173c-0.311-0.044-0.617-0.104-0.933-0.135C492.072,0.037,491.37,0,490.667,0H213.333   C201.551,0,192,9.551,192,21.333c0,11.782,9.551,21.333,21.333,21.333h225.83L6.248,475.582c-8.331,8.331-8.331,21.839,0,30.17   c8.331,8.331,21.839,8.331,30.17,0L469.333,72.837v225.83c0,11.782,9.551,21.333,21.333,21.333S512,310.449,512,298.667V21.335   C512,20.631,511.963,19.928,511.894,19.228z\"><\/path>\t<\/g><\/g><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">M\u00e1s informaci\u00f3n en la p\u00e1gina oficial del BOE<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Claro. El Real Decreto 88\/2013, de 8 de febrero, regula la comercializaci\u00f3n a distancia de servicios financieros destinados a los consumidores en Espa\u00f1a. Su objetivo principal es proteger a los consumidores cuando contratan productos o servicios financieros (como seguros, pr\u00e9stamos, inversiones, etc.) a trav\u00e9s de medios a distancia, como internet, tel\u00e9fono, correo o fax. Objeto [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2599,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jet_sm_ready_style":"","_jet_sm_style":"","_jet_sm_controls_values":"","_jet_sm_fonts_collection":"","_jet_sm_fonts_links":"","footnotes":""},"categories":[23],"tags":[],"class_list":["post-2597","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-avisos"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Nueva Instrucci\u00f3n T\u00e9cnica Complementaria sobres ascensores - Levagalia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.levagalia.com\/gl\/nueva-itc-sobres-ascensores\/\" \/>\n<meta property=\"og:locale\" content=\"gl_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nueva Instrucci\u00f3n T\u00e9cnica Complementaria sobres ascensores - Levagalia\" \/>\n<meta property=\"og:description\" content=\"Claro. El Real Decreto 88\/2013, de 8 de febrero, regula la comercializaci\u00f3n a distancia de servicios financieros destinados a los consumidores en Espa\u00f1a. Su objetivo principal es proteger a los consumidores cuando contratan productos o servicios financieros (como seguros, pr\u00e9stamos, inversiones, etc.) a trav\u00e9s de medios a distancia, como internet, tel\u00e9fono, correo o fax. 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